The bottom line for all those who do not want to read the following long text: Stay away from "Air Rent", this company is highly dubious!
About the facts: The rental of the rental vehicle was done via website billiger-mietwagen.de . The desired pick-up time was explicitly stated there at 8:30pm. The voucher obtained over billiger-mietwagen.de contained a hotel address in Rijeka/Croatia with the pick-up time specified by me. On the day before the pick-up, I was informed by the car rental
company "Air Rent" by phone that I had to pick up the vehicle not at the address indicated on the voucher, but at the main station in the company's office there. Unfortunately, I accepted this as I did not assume that this would result in financial disadvantages for me. In fact, the office of the company "Air Rent" was closed at the agreed pick-up time. On telephone request, an employee then came by half an hour after the agreed pick-up time, but demanded a flat rate of EUR 37.50 for both the pick-up and the return of the vehicle in addition to the already paid billiger-mietwagen.de paid payment, as the collection took place "outside business hours". Furthermore, a fantasy fee ("Rental administration") of EUR 3.50 was charged. Since there would have been no possibility to rent a vehicle elsewhere on Friday evening, I had to accept the conditions of the company "Air Rent" willy-nilly, otherwise I would have been left without a vehicle. At least I would like to warn other people about the unfair business practices of the company "Air Rent" in Rijeka. It is better not to rely on the supposedly low price and immediatelyto book a vehicle with a reputable rental company.
Zadržan je datum usluge
6. rujna 2023
Air Rent Rijeka
Telefonski sam kontaktirao za artikl Magnetni držač noževa.Na moj upit da li je moguće preuzimanje i plaćanje na adresi koja je navedena, g-din koji mi se javio kaže da se plaća unaprijed na njihov račun.Na moj prijedlog da platim pouzećem dotični me pozdravlja i prekida vezu, tako da predlažem budućim kupcima veliko OPREZ!
Zadržan je datum usluge
G-din se nije predstavio
Lijepa i ugodna trgovina, ali prvenstveno želim pohvaliti prodavačicu Lanu (trgovina u Rijeci) koja je vrlo uslužna i profesionalna, i radi svoj posao savršeno 🙂
Rijetkost je sresti takve trgovce i zaslužuju svaku pohvalu!